All Quorum Marine & Electronics, Inc. ("QME") units are thoroughly inspected and tested before leaving the factory. Each unit is warranted to be free of defects from workmanship and material for a period of one (1) year from the date of purchase. Should any problem develop during this period, return the unit direct to the manufacturer. If inspection shows that the problem is caused by defective workmanship or material, QME will repair (or, at its option, replace) the system without charge.

If an EXTENDED WARRANTY has been purchased, this warranty will cover the repair or replacement of the condensor, compressor, or evaporator coil only. The labor to repair or replace these parts is not covered under the extended warranty.

 

Warranty does not apply if:

- Repairs have been made or attempted by persons not authorized by QME.
- Shore power voltage is either too low or high.
- Repairs are required resulting from normal wear and tear.
- Water supply is inadequate.
- The system has been abused, misused or not properly maintained.

QME is not responsible for operation of or damage to any A/C or refrigeration system when only part of that system was replaced by QME.

QME is not responsible for any loss of business, damage to interior of boat, loss of flood, or insulation or repair charges.

QME shall not be liable for any indirect, incidental or consequential damages from the sale or use of this product. This disclaimer applies both during and after the term of the warranty. WARRANTY APPLIES TO ORIGINAL OWNER ONLY. Any legal complaints must be addressed in Martin County, Florida.

For service, call Quorum Marine & Electronics, Inc. D/B/A Ocean Breeze at 772 220 0038 (USA), e-mail: obr@bellsouth.net, or SEND complete part [prepaid] to QME. Be sure to include a letter in the carton detailing the problem with your part. COD’s will not be accepted. ALL RETURNED PARTS MUST BE PRE-AUTHORIZED BY QME. Unclaimed units will be subject to a storage charge.

NO REFUNDS ON INSTALLED EQUIPMENT OR CUSTOM MADE EQUIPMENT. ALL SHIPPING FOB OCEAN BREEZE, STUART, FLORIDA. CLAIMS FOR EQUIPMENT DAMAGED IN SHIPMENT ARE THE RESPONSIBILITY OF THE CUSTOMER. ALL WARRANTY WORK MUST BE DONE AT THE FACTORY IN STUART, FLORIDA.

Warranty Shipping Charges:

Items purchased from QME that were originally shipped from QME directly to end user within USA:

During the first 90 days after purchase, QME will pay return shipping charges to the factory for those units originally shipped by QME to customer. If the claim falls under the terms of the warranty policy, QME will pay return freight charges to the customer. After 90 days warranty returns must be shipped prepaid. If the claim falls under the warranty policy, QME will return the unit freight prepaid. After one year, all freight charges for all warranty claims are paid by the customer.

Items purchased from QME that were originally picked up at our location in Stuart and items shipped from QME directly to end user outside of USA

:
All warranty shipping charges for international sales and items originally picked up at our location in Stuart are the responsibility of the buyer

International Warranty covers parts only, shipping costs are the responsibility of the buyer. Pumps are covered by one (1) year warranty by the pump manufacturer and are subject to their warranty policy. All Commercial and Industrial equipment is covered by a one year warranty unless extended warranty agreement is purchased. No exceptions.

Returns made for reasons other than warranty must be made within two (2) weeks from the date of purchase and will be subject to a 25% restocking fee. Freight charges will not be refunded.

Returns must be shipped prepaid in the original carton with ALL parts included. Equipment must be in the same condition as it was when it left the factory. Refunds will be made at the discretion of QME. If customer REFUSES shipment, it is the sole responsibility of the customer to pay return freight charges to factory. No exceptions.

For international customers, return freight and handling is the sole responsibility of the customer. Outside of the United States: Customs, Duty, Border tax, Brokerage, etc. is the sole responsibility of the customer.

ABSOLUTELY NO REFUNDS ON CUSTOM MADE ORDERS.
This warranty pertains to QME components. It does not warrant the suitability of QME products to other applications. QME does not warrant the installation of its products. Adequate cooling and/or heating capacity is the responsibility of the purchaser. QME takes no responsibility for component selection or sizing of units.